{"id":460,"date":"2024-03-07T10:22:23","date_gmt":"2024-03-07T10:22:23","guid":{"rendered":"https:\/\/lyceejeanmace-vitry.fr\/?page_id=460"},"modified":"2025-05-05T15:47:24","modified_gmt":"2025-05-05T15:47:24","slug":"ordinateurs-du-lycee","status":"publish","type":"page","link":"https:\/\/lyceejeanmace-vitry.fr\/?page_id=460","title":{"rendered":"Incidents avec un ordinateur du lyc\u00e9e (poste fixe)"},"content":{"rendered":"\n<p>Quel que soit le besoin ou l&#8217;incident informatique rencontr\u00e9 sur le r\u00e9seau p\u00e9dagogique, nous vous invitons \u00e0 ouvrir un ticket sur le portail mon support de la R\u00e9gion Ile-de-France. En effet, nous b\u00e9n\u00e9ficions d&#8217;un outil tr\u00e8s performant et d&#8217;un accompagnement de suivi par les diff\u00e9rents prestataires qui y sont associ\u00e9s. Pour acc\u00e9der au portail :<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Connecter vous sur monlycee.net<\/li>\n\n\n\n<li>Cliquer sur &#8220;Mes outils p\u00e9dagogiques<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"622\" height=\"409\" src=\"https:\/\/lyceejeanmace-vitry.fr\/wp-content\/uploads\/2025\/05\/Mes-outils.png\" alt=\"\" class=\"wp-image-832\" srcset=\"https:\/\/lyceejeanmace-vitry.fr\/wp-content\/uploads\/2025\/05\/Mes-outils.png 622w, https:\/\/lyceejeanmace-vitry.fr\/wp-content\/uploads\/2025\/05\/Mes-outils-300x197.png 300w\" sizes=\"auto, (max-width: 622px) 100vw, 622px\" \/><\/figure>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Puis cliquer sur Mon support. Si vous ne trouvez pas mon support, vous pouvez contacter le support informatique via le formulaire de contact <a href=\"https:\/\/lyceejeanmace-vitry.fr\/?page_id=46\">ici<\/a>.<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"670\" src=\"https:\/\/lyceejeanmace-vitry.fr\/wp-content\/uploads\/2025\/05\/monsupport-1024x670.png\" alt=\"\" class=\"wp-image-833\" srcset=\"https:\/\/lyceejeanmace-vitry.fr\/wp-content\/uploads\/2025\/05\/monsupport-1024x670.png 1024w, https:\/\/lyceejeanmace-vitry.fr\/wp-content\/uploads\/2025\/05\/monsupport-300x196.png 300w, https:\/\/lyceejeanmace-vitry.fr\/wp-content\/uploads\/2025\/05\/monsupport-768x502.png 768w, https:\/\/lyceejeanmace-vitry.fr\/wp-content\/uploads\/2025\/05\/monsupport.png 1223w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p><br>Vous pouvez ensuite cliquer sur obtenir de l&#8217;aide et laisser vous guider.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"139\" src=\"https:\/\/lyceejeanmace-vitry.fr\/wp-content\/uploads\/2025\/05\/Obtenir-de-laide-1024x139.png\" alt=\"\" class=\"wp-image-837\" srcset=\"https:\/\/lyceejeanmace-vitry.fr\/wp-content\/uploads\/2025\/05\/Obtenir-de-laide-1024x139.png 1024w, https:\/\/lyceejeanmace-vitry.fr\/wp-content\/uploads\/2025\/05\/Obtenir-de-laide-300x41.png 300w, https:\/\/lyceejeanmace-vitry.fr\/wp-content\/uploads\/2025\/05\/Obtenir-de-laide-768x105.png 768w, https:\/\/lyceejeanmace-vitry.fr\/wp-content\/uploads\/2025\/05\/Obtenir-de-laide-1536x209.png 1536w, https:\/\/lyceejeanmace-vitry.fr\/wp-content\/uploads\/2025\/05\/Obtenir-de-laide.png 1543w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>Il est souvent n\u00e9cessaire de fournir le num\u00e9ro d&#8217;\u00e9tiquette r\u00e9gion en cas de panne du mat\u00e9riel.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><\/h2>\n","protected":false},"excerpt":{"rendered":"<p>Quel que soit le besoin ou l&#8217;incident informatique rencontr\u00e9 sur le r\u00e9seau p\u00e9dagogique, nous vous invitons \u00e0 ouvrir un ticket<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":6,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-460","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/lyceejeanmace-vitry.fr\/index.php?rest_route=\/wp\/v2\/pages\/460","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/lyceejeanmace-vitry.fr\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/lyceejeanmace-vitry.fr\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/lyceejeanmace-vitry.fr\/index.php?rest_route=\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/lyceejeanmace-vitry.fr\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=460"}],"version-history":[{"count":10,"href":"https:\/\/lyceejeanmace-vitry.fr\/index.php?rest_route=\/wp\/v2\/pages\/460\/revisions"}],"predecessor-version":[{"id":844,"href":"https:\/\/lyceejeanmace-vitry.fr\/index.php?rest_route=\/wp\/v2\/pages\/460\/revisions\/844"}],"wp:attachment":[{"href":"https:\/\/lyceejeanmace-vitry.fr\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=460"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}