{"id":468,"date":"2024-03-07T10:30:16","date_gmt":"2024-03-07T10:30:16","guid":{"rendered":"https:\/\/lyceejeanmace-vitry.fr\/?page_id=468"},"modified":"2024-03-07T10:40:40","modified_gmt":"2024-03-07T10:40:40","slug":"support-informatique","status":"publish","type":"page","link":"https:\/\/lyceejeanmace-vitry.fr\/?page_id=468","title":{"rendered":"Support informatique"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\">Incident avec un ordinateur fourni par la r\u00e9gion Y13<\/h2>\n\n\n\n<p>En cas de probl\u00e8me avec un ordinateur avec un ordinateur de la r\u00e9gion Y13, il faut vous rendre \u00e0 une permanence organis\u00e9e tous les mercredis de 13h15 \u00e0 14h05 en salle B34.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Identifiant unique de connexion (IUC)<\/h2>\n\n\n\n<p>En cas de probl\u00e8me avec les IUC (identifiant ou mot de passe), une permanence est organis\u00e9e tous les vendredi de 12h00 \u00e0 13h00 au CDI.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Incident avec un ordinateur du lyc\u00e9e<\/h2>\n\n\n\n<p>Quel que soit le besoin ou l&#8217;incident informatique rencontr\u00e9 sur le r\u00e9seau p\u00e9dagogique, nous vous invitons \u00e0 ouvrir un ticket sur le portail CESAME<\/p>\n\n\n\n<p>pour acc\u00e9der au portail :<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>en choisissant CESAME sur l&#8217;ENT dans la partie application,<\/li>\n\n\n\n<li>directement sur&nbsp;<a href=\"https:\/\/cesame.iledefrance.fr\/\" target=\"_blank\" rel=\"noreferrer noopener\">https:\/\/cesame.iledefrance.fr\/<\/a>&nbsp;en utilisant votre identifiant ENT <\/li>\n<\/ul>\n\n\n\n<p>Voici un tutoriel vid\u00e9o pour cr\u00e9er un ticket CESAME  :<\/p>\n\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe loading=\"lazy\" title=\"Tutoriel : cr\u00e9er un ticket CESAME\" width=\"800\" height=\"450\" src=\"https:\/\/www.youtube.com\/embed\/lSe9-i2SM5A?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" allowfullscreen><\/iframe>\n<\/div><\/figure>\n","protected":false},"excerpt":{"rendered":"<p>Incident avec un ordinateur fourni par la r\u00e9gion Y13 En cas de probl\u00e8me avec un ordinateur avec un ordinateur de<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":6,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-468","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/lyceejeanmace-vitry.fr\/index.php?rest_route=\/wp\/v2\/pages\/468","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/lyceejeanmace-vitry.fr\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/lyceejeanmace-vitry.fr\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/lyceejeanmace-vitry.fr\/index.php?rest_route=\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/lyceejeanmace-vitry.fr\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=468"}],"version-history":[{"count":5,"href":"https:\/\/lyceejeanmace-vitry.fr\/index.php?rest_route=\/wp\/v2\/pages\/468\/revisions"}],"predecessor-version":[{"id":481,"href":"https:\/\/lyceejeanmace-vitry.fr\/index.php?rest_route=\/wp\/v2\/pages\/468\/revisions\/481"}],"wp:attachment":[{"href":"https:\/\/lyceejeanmace-vitry.fr\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=468"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}